Incident data is usually messy, often computer generated, and contains a lot of duplicates. Shoreline Incident Insights categorizes all your ticket data automatically so that you can focus on analyzing the trending data to drive continuous improvement.
Packaged with a simple-to-use data import engine, and out-of-the-box reports, managers using Incident Insights can import their data in minutes, and begin receiving insights in seconds. This eliminates the hours of drudgery it typically takes to create incident reports.
To learn more, visit the Shoreline Incident Insights product page.
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