Incident Automation needs to be even more resilient and available than your existing infrastructure. Whether it's a problem with your cloud provider or in your own infrastructure, Shoreline will be there when you need it most.
All users must be identified and authenticated
Shoreline processes automatically restart using local supervisor tree.
Shoreline Agents run autonomously even when the Shoreline backend is down.
Long-lived connections between agents and the Shoreline backend are used to determine when Agents are unavailable.
The Shoreline back-end will recognize when some agents are not available and will bring back partial results if necessary.
The Shoreline backend is resilient
All pods are continuously monitored by Shoreline and automatically restarted as needed.
Amazon EKS will fail pods over across availability zones automatically.
Shoreline monitoring and audit trail data is always backed up
The last hour of data is always stored on both the agent and the Shoreline backend.
Every hour backend data is backed up to S3.
S3 data is automatically backed up across-regions and can be manually restored when needed.